OneWebDesk

Uptime SLA Calculator

Compute allowed downtime per period for 99%–99.999% SLAs.

What does an SLA like “99.9% availability” actually allow in downtime? Enter a target availability (%) and this calculator converts it into the maximum allowed downtime per day, week, month, quarter and year.

Use it to design SLAs, compare cloud/hosting guarantees, or judge whether an outage breached a contract.

Allowed downtime at 99.9% availability
Day1m 26s
Week10m 5s
Month (30d)43m 12s
Quarter (90d)2h 9m 36s
Year (365d)8h 45m 36s

The meaning of "nines"

Availability is often counted in "nines." Each extra nine cuts allowed downtime by roughly 10×.

  • 99%: ~3.65 days/year
  • 99.9%: ~8.76 hours/year
  • 99.99%: ~52.6 minutes/year
  • 99.999%: ~5.26 minutes/year

Frequently asked questions

Is scheduled maintenance counted as downtime?
It depends on the contract. Pre-announced maintenance is often excluded, so check the 'scheduled maintenance' clause.
How many days is a month here?
This tool uses 30 days. Real SLAs may use calendar months or a fixed 30-day basis.
What happens if the SLA is missed?
Most providers offer service credits. These are often claim-based rather than automatic, so check the terms.

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