Downtime Cost Calculator
Estimate the cost of an outage from hourly revenue, conversion rate and downtime duration.
If your service goes down for an hour, how much revenue do you lose? This downtime cost calculator takes your monthly revenue and an outage duration (in minutes), converts it to an hourly revenue figure, and estimates the lost revenue for that outage, the per-minute cost, and an annualized figure if the same outage recurred every month. Amounts are shown as plain numbers with no currency symbol, so you can apply them to any currency you like.
It is handy for prioritizing incident response, justifying investment in redundancy and monitoring, and backing the cost section of a postmortem with a number. To see how much downtime an availability target allows, pair it with the SLA availability calculator, and for bandwidth spend as traffic grows use the bandwidth cost calculator.
| Hourly revenue | 41,096 |
|---|---|
| Cost per minute | 685 |
| Outage revenue loss | 41,096 |
| Annualized (assuming once per month) | 493,151 |
Figures are in the same currency as the monthly revenue you entered.
This is an estimate. It excludes reputation, SLA credits, recovery labor, and churn.
How it is calculated
Hourly revenue is estimated by dividing your monthly revenue by the average hours in a month (about 730 = 365 days × 24 hours ÷ 12). That is multiplied by the outage duration and the share of traffic affected.
hourly revenue = monthly revenue ÷ 730outage loss = hourly revenue × (outage minutes ÷ 60) × (affected % ÷ 100)per-minute cost = hourly revenue ÷ 60 × (affected % ÷ 100)annualized = outage loss × 12(assumes one such outage each month)
Why the affected-traffic percentage?
A partial outage (one region, one feature, checkout only) does not lose all revenue. If only the payment path was broken and 60% of purchases were affected, enter 60% for a more realistic estimate. For a full outage, leave it at 100%.